Specifications

CHAPTER
6
ShoreTel Mobility Router Administration Guide 40
6. Managing Remote Access
You can configure the Mobility Router to allow secure remote access, which consists of the following
features:
 Secure Remote Voice (if your ShoreTel Mobility solution is licensed for it)—Secure Remote Voice
allows users to securely place and receive calls using any Wi-Fi network outside of the enterprise
or a cellular packet-data network. Users can use Secure Remote Voice from home or any other
Wi-Fi hotspot and have access to PBX and desk-phone features, just as they do when they are in
the enterprise. Calls are handed over between Wi-Fi and cellular networks if users move from
network to network.
 Secure Enterprise Services—Secure Enterprise Services, such as directory query and managing
locations, are accessed using a Wi-Fi network that is not in the enterprise network or a cellular
packet-data network. Using Secure Enterprise Services also allows users to reprovision and
upgrade ShoreTel Mobility Client.
 Secure Instant Communications—Secure Instant Communications enables location-aware
presence. By enabling remote access for Secure Instant Communications, users will be able to
receive presence updates and broadcast their presence status to peers when they are outside the
enterprise on a remote Wi-Fi network or a cellular packet-data network. Additionally the system will
automatically recognize which connection type the user is on and update their current location for
peers.
An SSL tunnel is used to secure communication between the Mobility Router and mobile devices.
Calls placed and received while using Secure Remote Voice go through the tunnel. Data
communications for Secure Enterprise Services is also sent through the tunnel.
Note
Openfire XMPP is supported on Nokia devices only.