Specifications

Managing Licenses Deleting Licenses

ShoreTel Mobility Router Administration Guide 28

If the license key has not been entered correctly (for example, some characters are missing, incorrect

characters were entered, or extra characters were added), an X in a red box displays in the Valid

column. Delete the license and add the license with the correct license key. When the license key has

been entered correctly, a checkmark in a green box displays in the Valid column.

 Active—License is activated.

The license is activated if the following criteria are met:

 The license has not expired.

 The MAC address of the Mobility Router matches the MAC address for the license.

When a license is activated, a checkmark in a green box displays in the Active column. If a license is

not activated, an X in a red box displays in the Active column.

A license must be valid and active before you can use its feature. Table 4 lists the different states for

the Valid and Active columns.

 Start Date—Date from which license can first be activated.

 End Date—Date on which license expires.

Deleting Licenses

Be sure that any license being deleted is not currently in use. Otherwise, you might disable ShoreTel

Mobility users or features.

Note

When the license expires or there are more users than the license allows, the User’s Oper Status

displays Disabled. The Admin Status displays Enabled. This helps the Administrator identify who the

real enabled Users are on this Mobility Router. Find this display at Configuration > Groups and

Users > Users.

Table 4: Description of Valid and Active States

Valid and Active States Description

Valid and Active The license key has been entered correctly. The

license also meets the requirements for activation.

Valid and Inactive The license key has been validated by the Mobility

Router, but the license does not meet the requirements

for activation. Make sure that the license has not

expired and that you are adding the correct license on

the correct Mobility Router.

Invalid and Inactive The license key has not been entered correctly. Make

sure that you entered the correct license key for the

license.