Specifications

Deployment Best Practices URL-Based Dialing
A
ShoreTel Mobility Router Administration Guide 313
The feature is available under the following conditions:
 A device using the ShoreTel Mobility Client is in corporate/enterprise Wi-Fi network.
 A device using the ShoreTel Mobility Client is in Cellular Network and has registered to the
ShoreTel Mobility Router for Secure Enterprise Features.
 A device using the ShoreTel Mobility Client is in the Remote Wi-Fi Network and has registered to
the ShoreTel Mobility Router for Secure Enterprise Features.
The following are example uses of this feature:
Table 22: URL-Based Dialing Per Device
Device Wait/prompt 2 second pause
BlackBerry “;” “,”
iOS “;” “,”
Table 23: Supported Formats
Format BlackBerry iPhone
Plain Text Email

HTML Based Email

(BlackBerry OS 6.0+)

Hypertext link within an
Email - -
Microsoft
®
Outlook Calendar
Invite

Table 24: Example Uses
Description Example Syntax
VoIP url with , and ;
characters sent in an email
where the email format is
Plain-text format voip://2113,#;1234567#
VoIP URL sent in a calendar
INVITE from the OUTLOOK
Exchange client on PC (new
meeting). The Client opens
the calendar appointment
and the user can click the
voip URL in NOTES section.
Refer to BlackBerry User Guide
or iPhone User Guide for
examples.
VoIP URL in a Calendar
INVITE sent from the
OUTLOOK Exchange through
ShoreTel UCB Outlook Plugin
(manually added VoIP URL
as part of UCB Details in
invite).
Refer to BlackBerry User Guide
or iPhone User Guide for
examples.