Specifications

Troubleshooting Managing Mobility Router Logs
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ShoreTel Mobility Router Administration Guide 302
a. Click View to see the contents of the entire file.
b. Click View Continuous to see the data in the file as it is written.
c. Click Save to Local Disk to select a location to download the Mobility Router log, then click
Save. When the log is saved, a “Transfer complete” message displays on the Mobility Router
Logs page.
The Mobility Router log is saved to your computer. By default, if you save the current
Mobility Router log, it is saved as a text file named mobility_router_log.txt. If you save an
archived server log, it is saved as a file compressed with gzip (for example,
messages.5.gz).
4. To view/save older logs, select the Archive tab. Refer to “Configuring Logging and Monitoring
Options” on page 16 for information on configuring the details of the log files. The files shown in
the Archive tab are dependent upon these settings.
a. Select a file and click Save.
b. Select a location to download the Mobility Router log, then click Save. When the log is saved,
a “Transfer complete” message displays on the Mobility Router Logs page.
The Mobility Router log is saved to your computer. By default, if you save the current
Mobility Router log, it is saved as a text file named mobility_router_log.txt. If you save an
archived server log, it is saved as a file compressed with gzip (for example,
messages.5.gz).
Use a utility such as gunzip or a third-party compression utility, such as WinZip, that supports the .gz
format to decompress the archived Mobility Router log. After you decompress the file, you have an
ASCII file, which you can open in a text editor.