Specifications

Troubleshooting Managing Client Logs
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ShoreTel Mobility Router Administration Guide 295
Managing Client Logs
The Mobility Router stores up to 500 client log files before replacing the oldest files.
Reviewing Client Logs
To review a client log:
1. Select Troubleshooting > Client Logs. The Client Logs page displays.
2. Select a client log to review.
3. Click View. The client log opens in a new browser window.
4. Scroll through the log to review the activity for the selected client.
5. When finished, close the browser window.
Saving Client Logs
You can save client logs to your computer’s hard drive. To save a client log:
1. Select Troubleshooting > Client Logs. The Client Logs page displays.
2. Select the client log that you want to save.
3. Click Save to Local Disk.
4. Navigate to the location to which you want the log saved, and click Save. When the log is saved, a
“Transfer complete” message displays on the Client Logs page.
The client log is saved to your computer as a text file with a filename using the following format:
user-id.directory-number.mobile-device-type.day_month_date_year_time.txt