Specifications

Monitoring the System Top “N” Users
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ShoreTel Mobility Router Administration Guide 286
 Custom—Specify a range of days/times in the From and To fields that appear if this option is
selected.
 Number of Records (Records)—Specify the number of user records to be displayed. Select 10, 50,
100, 500.
 Report Type (Total Call Minutes)—Select the type of call information to be displayed. Select one of
the following options:
 Outgoing Call Minutes
 Outgoing Call Attempts
 Outgoing Call Failures
 Outgoing Server Failures
 Outing Call Connections
 Incoming Call Minutes
 Incoming Call Attempts
 Incoming Call Failures
 Incoming Server Failures
 Incoming Call Connections
 Average Call Duration
 Total Call Minutes
 Total Call Connections
 Maximum Call Minutes
 Handover Attempts
 Handover Failures
 Handover Successes
 International Toll Minutes
 International Toll Connections
After all the reporting criteria have been specified, click Apply. A report with the criteria requested
displays.