Specifications

Monitoring the System Top “N” Users
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ShoreTel Mobility Router Administration Guide 285
Top “N” Users
The Top “N” Users report can be used to display specific information about the most active users on
the Mobility Router. To review the Top “N” Users report, select Monitor > Users > Top ‘N’.
This information can be filtered to report on all the following types of criteria:
 Selection Type (All)
 User ID—Provides report data on the user specified. Fill in the user ID if this option is selected.
The entry must match a user ID on the Mobility Router. Records are retrieved for the user
specified.
 Group Name—Provides report data on the group specified. Fill in group name if this option is
selected. The entry must match a group name on the Mobility Router. Records are retrieved
for the group specified.
 All—Provides report data on all users on the system. All records are retrieved.
 All (Total)—Specify the type of call data to be retrieved. Select from the following options:
 VoIP—Reports only data for calls on VoIP.
 Cell—Reports only data for calls on cellular.
 Total—Reports data for all calls (cellular and VoIP).
 Time (Last 24 Hours)—Specify the time span of the records to be retrieved. Select from the
following options:
 Last 1 hour—retrieves records for the hour when the request is made. For example, if the
request is made at 3:45 p.m., the record is displayed from 2:45 p.m. to 3:45 p.m.
 Last 24 Hours—retrieves the record for the previous 24 hours. For example, if the request is
made at 3:45 p.m., the record is displayed from yesterday at 3:45 to today at 3:45 p.m.
 Last 7 Days—Retrieves records from the last 7 days, including the current day.
 Last 30 Days—Retrieves records from the last 30 days, including the current day.