Specifications

Monitoring the System Summary
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ShoreTel Mobility Router Administration Guide 275
 Last 1 hour—retrieves records for the hour when the request is made. For example, if the
request is made at 3:45 p.m., the record is displayed from 2:45 p.m. to 3:45 p.m.
 Last 24 Hours—retrieves the record for the previous 24 hours. For example, if the request is
made at 3:45 p.m., the record is displayed from yesterday at 3:45 to today at 3:45 p.m.
 Last 7 Days—Retrieves records from the last 7 days, including the current day.
 Last 30 Days—Retrieves records from the last 30 days, including the current day.
 Custom—Specify a range of days/times in the From and To fields that appear if this option is
selected.
After the reporting criteria have been specified, click Apply. A Call Summary report for the criteria
requested displays. The following Report Items are displayed for the user, group, or all users, based
on the criteria you selected:
 Total Call Minutes
 Total Call Connections
 Outgoing Call Minutes
 Outgoing Call Attempts
 Outgoing Call Connections
 Outgoing Call Failures
 Outgoing Call Cancellations
 Incoming Call Minutes
 Incoming Call Attempts
 Incoming Call Connections
 Incoming Call Failures
 Incoming Call Cancellations
 Handover Attempts
 Handover Failures
 Handover Successes