Specifications

Maintaining the System Directory Query
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ShoreTel Mobility Router Administration Guide 266
Directory Query
The ShoreTel Mobility Router provides Admin users with tools to lookup users in the corporate
directory. To search for a user:
1. Select Maintenance > Users > Directory Query.
2. In the Search For field, enter the digits or letters of the user to lookup. This is a wide search
criteria. To narrow the criteria, select the “more” button to expand the options for searching. The
available fields include:
 User ID
 Full Name
 Enterprise Full Number
 Enterprise Extension
 Email
 Cellular Number
 Home Number
1. From the Search In drop down, select the specific active directory group. If the active directory
group is LDAP with multiple forests defined in that group, all forests are searched.
2. Click Search. The table populates with the users that have been found using the search criteria.
Note
The information must be configured in the corporate Active Directory or LDAP server and must match
the characters input for this feature to function properly.
Note
If there is no setting for LDAP or Active Directory, the local Mobility Router database is queried. Also, if
LDAP or Active Directory are present but empty, the local Mobility Router database is queried.