Specifications

CHAPTER
15
ShoreTel Mobility Router Administration Guide 222
15. Managing Unified
Communications (Presence)
The ShoreTel Mobility Router extends enterprise Unified Communications (UC) to mobile devices. By
connecting to an enterprise UC server, the Mobility Router retrieves the Presence of all non-mobile
and mobile users in the enterprise making their Presence state available to all ShoreTel Mobility
mobile users. In addition to updating the basic Presence state of each mobile user, the Mobility Router
automatically adjusts the mobile user’s presence state when in an active call. Refer to the ShoreTel
Mobility User Guide for more information on creating policies, states, managing preferences and
contact information.
This chapter contains the following sections:
 “Enabling Presence” on page 222
 “Modifying Presence” on page 224
 “Disabling Presence” on page 226
Enabling Presence
The ShoreTel Mobility Client integrates with the enterprise IMPS (instant messaging and presence
servers) for two-way exchange of presence information in priority order.
To enable Presence:
1. Select Configuration > UC > General.