Specifications

Managing Users Configuring User Options

ShoreTel Mobility Router Administration Guide 217

A personal-mode call is an outgoing call that is placed directly over the cellular network, rather than

through the enterprise.

Cellular Voice Mail Indicator

Select the Cellular Voice Mail Indicator check box to enable the enterprise voice mail message

indicator on the mobile device when it is on the cellular network. By default, this option is enabled. If

you do not select this option and users receive enterprise voice mail while on the cellular network, no

voice mail indicator displays on the mobile device.

Call Ignore

Select Ignore call on all shared line devices to ensure the mobile device and all other devices that

share the same line immediately stop ringing when a user selects to ignore an incoming call on the

mobile device. If this option is not selected and the user chooses to ignore an incoming call on the

mobile device, the other devices sharing the same line continue to ring until the maximum ring time

configured on the PBX is reached. If none of the other devices answers the call within the maximum

ring time, the call is then forwarded to voice mail.

Client Privilege

Assign a Client Privilege to this device. Selecting Restricted removes Preferences from the device

menu. In addition, when in Restricted mode, you can not exit from the Client. Select Full to show all

menus and enable exiting.

Note

Dual Persona

is supported on Nokia and BlackBerry clients only.

Note

If the ShoreTel Mobility client is registered with the Mobility Router via cellular data (not on Wi-Fi), the

Mobility Router sends the MWI notification when the client is on the cellular network. In this case,

enabling the Cellular Voice Mail Indicator check box is not required.

Note

The Call Ignore feature is available on VoIP calls only.

Note

When a user has multiple devices, the Call Ignore feature applies to all devices.

Note

Configure voice mail on the IP-PBX for this option to be effective. If voice mail is not configured on the

IP-PBX, the call is not sent to voice mail.

Note

Restricted mode applies to Nokia devices only.