Specifications

Managing Users Configuring User Options
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ShoreTel Mobility Router Administration Guide 215
1. Select Fixed to Mobile Reverse Dial to enable the Mobility Router (the “fixed” location in the
system) to notify a device using the ShoreTel Mobility Client in the cellular network of an incoming
call through cellular packet data service. The Client calls the Mobility Router’s Reverse Dial
Access Number to pick up the call. In this case, the original call, which would have been dialed
from Fixed network (Mobility Router) to the Mobile device (Client), is now being dialed from the
Mobile device (Client) to the Fixed network (Mobility Router).
 Select a Fallback Option in the event the Fixed to Mobile Reverse Dial call does not connect in
time:
 Forward Dial - the Mobility Router tries to connect the call by directly calling the ShoreTel
Mobility Client cellular number. If this Fallback Option is selected but the call does not connect,
the Mobility Router connects the remote party to the user’s enterprise voice mail.
 Voice Mail - the Mobility Router connects the remote party to the user's enterprise voice mail.
2. Select one of the following to specify how outgoing cellular calls are routed:
 Route all outgoing calls through the enterprise—Select to route all outgoing cellular calls
through the enterprise. By default, this option is selected.
 Route all outgoing calls directly over cellular—Select to route all outgoing cellular calls directly
over the cellular network (not routed through the enterprise).
 Route all outgoing calls directly over cellular except—Select to route certain cellular calls
through the enterprise. If you select this option, the following suboptions are available:
 From nearby home or office location—Select to route calls made when close to a home
location or an enterprise Wi-Fi network through the enterprise. Clear this option to route these
calls directly through the cellular network. By default, this option is selected.
 Enterprise extensions—Select to route enterprise extensions through the enterprise. By
default, this option is selected.
Note
Changing the Initial Call Setting after provisioning does not change the client running the
configuration.
Note
If the Mobile to Fixed Reverse Dial Mode is set to Auto, reverse dial is automatically triggered when
the following conditions are met:
 A non-U.S.-based SIM is roaming. For example, if a user with a United Kingdom SIM card is travelling outside
the country.
 A Non-U.S.-based SIM is not roaming and is without a country-specific access number available. For example,
if a user with a United Kingdom SIM is in the UK, but there is no local UK access number.
WARNING!
Clearing the Enterprise extensions option disables users from dialing just the extension when calling
enterprise phone numbers. In this case, Users need to dial the 7- or 10-digit phone number.