Specifications

Managing Users Configuring User Options
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ShoreTel Mobility Router Administration Guide 214
Presence/IM
Enable or disable Presence on the user devices in this group. By default, Presence/IM is disabled. If
Presence is enabled, options pop up to control whether Presence/IM is available when the device is
roaming:
1. UC Server Name—Select the name of the server from the drop down menu. The names displayed
here are configured under Configuration > UC > Server. Refer to “Managing Unified
Communications (Presence)” on page 222.
2. UC Domain Name—Enter the Domain Name to which the users of this group belong. The default
Domain Name is displayed on the Configuration > UC > Server page. Refer to “Managing Unified
Communications (Presence)” on page 222

Cellular Data—Select to allow Presence/IM information to utilize the cellular data networks.

Cellular Data Roaming—Select to allow Presence/IM information to utilize the cellular data
networks when the mobile device is roaming.
Enterprise Cellular Call Routing
To configure Enterprise Cellular Call Routing, specify how direct cellular calls are routed.
1. To forward all incoming direct cellular calls (calls to the cellular number of the mobile device)
through the enterprise, select the Forward all direct incoming cellular calls through the
enterprise check box. If you select this option, users’ mobile device costs might increase. By
default, this option is not selected.
1. Select Mobile to Fixed Reverse Dial to enable Mobile to Fixed Reverse Dial for this user. This
enables a client from a cellular network to request the ShoreTel Mobility Router (the “fixed” location
in the system) to place an outgoing call on the client’s behalf. The client will either send the
request using cellular data, or by calling the Reverse Dial Number. When the Mobility Router
receives the request, it first calls the client's cell number to establish a voice path to the client, then
calls the remote party to connect with the client. In this case, the original call, which would have
been dialed from Mobile device (Client) to the Fixed network (Mobility Router), is now being dialed
from the Fixed network (Mobility Router) to the Mobile device (Client).
Note
Some mobile devices, such as Apple iOS devices, cannot detect when the device is roaming.
Enabling/Disabling Cellular Data Roaming and Cellular Voice Roaming will not be recognized by these
devices. Instead, the administrator may need to enable or disable the regular Cellular Data and/or
Cellular Voice networks for those users individually or move the user into a special Group with the
desired settings for those devices.
Note
Forward all direct incoming cellular calls through the enterprise is supported on the Nokia client
only.