Specifications
Managing Users Configuring Devices
14
ShoreTel Mobility Router Administration Guide 199
10. In the Cellular Network Type list, select the network service type for the mobile device.
11. Select an Operation Mode.
12. The Cellular Call Answer Confirmation feature helps the enterprise user to properly route the
call to enterprise voice mail.
When on the cellular network, and this feature is set to None, the Mobility Router does not
distinguish between the user answering the call or the cellular voice mail. Select None to send
enterprise voice messages to the personal cellular mailbox.
If this feature is set to DTMF, the Mobility Router distinguishes between the user answering using
a DTMF tone and cellular voice mail answering. In this case, the Mobility Router identifies the
user's cellular voice mail, and routes the call to the enterprise voice mail.
Some devices do not send the DTMF digit “#”. Select IVR for these devices to route the call to
enterprise voice mail.
13. Enable DTMF Forward Error Correction to improve reliability of DTMF digit delivery on calls
placed on the cellular network. The default is Disable.
14. Use the pulldown menu to select when Caller ID via DTMF is enabled. The options are Always,
Never or only when Roaming. Some Cellular Operators block Caller ID for cellular calls. The
default for this option is Roaming, where the client uses DTMF for presenting its caller ID when in
a roaming network. Select Always when the cellular operator in this area is known to block Caller
ID. Select Never when the cellular operator in this area does not block Caller ID.
Note
The current Client Configuration for DTMF Error correction is displayed. The value of this field is
automatically set when the configuration is downloaded to the client. When the value of DTMF Error
Correction is changed on the Mobility Router, the change will not be operational until the client
receives the new configuration from the mobility router. During that time, the value for DTMF Error
Correction of the Mobility Router configuration and the client configuration may be different.