Specifications

Managing Groups Managing Calling Rules for Groups
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Calling rules based on the day of the week, time of day, and calling party number provide efficient
processing of incoming calls. Calling rules that also consider the user's location provide the user with
additional flexibility and convenience when out of the office and require fewer changes, even as the
user's schedule changes.
You can manage calling rules while creating or modifying groups. You can also perform these tasks by
using the Configuration > Policies > Calling Rules page. For more information, see “Creating a
Calling Rule” on page 171.
When creating or modifying a group, you can also add users to the group without having to switch to
the Users page.
Adding Calling Rules
When you add a calling rule as part of creating a group, the calling rule is automatically assigned to the
group. You can also later assign the calling rule to other groups or users. For more information, see
“Assigning a Calling Rule” on page 175.
To create a calling rule:
1. Select Configuration > Groups and Users > Groups. The Groups page displays.
2. Select the group to which you want to add a calling rule.
3. Click Add. The Add Calling Rule page displays.
4. Specify the details of the calling rule. For information about adding a calling rule, see “Creating a
Calling Rule” on page 171.