Specifications
Managing Groups Managing Calling Rules for Groups
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ShoreTel Mobility Router Administration Guide 188
Cellular Call Answer Confirmation
The Cellular Call Answer Confirmation feature helps the enterprise user to properly route the call to
enterprise voice mail.
When on the cellular network, and this feature is set to None, the Mobility Router does not
distinguish between the user answering the call or the cellular voice mail. Select None to send
enterprise voice messages to the personal cellular mailbox.
If this feature is set to DTMF, the Mobility Router distinguishes between the user answering using
a DTMF tone and cellular voice mail answering. In this case, the Mobility Router identifies the
user's cellular voice mail, and routes the call to the enterprise voice mail.
Applying Changes
To save your changes, click Apply. To apply these security settings to all existing users in the group,
first select Apply to all existing users and devices in this group and then click Apply.
Managing Calling Rules for Groups
You can create calling rules to direct calls to specified destinations based on individual user
requirements. Calling rule criteria can include a range of days, days of the week, time of day, calling
party telephone number, and user location. Based on the calling rule, incoming calls are routed to a
specified destination, such as an office telephone, mobile telephone, or the user's voice mail system.
WARNING!
Android and iPhone devices do not send the DTMF digit “#”. Select IVR for these devices to route the
call to enterprise voice mail.
WARNING!
If Apply to all existing users and devices in this group is not checked before Apply is clicked, the
selected options will not apply to the existing devices of the users in the group, but will apply to any
new devices associated with users added to this group.