Specifications

Managing Groups Configuring User Options
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ShoreTel Mobility Router Administration Guide 184
a. If Mobile to Fixed Reverse Dial is selected, the Initial Call Settings display. Select Auto, On
or Off. The initial setting determines the Reverse Dial Mode upon provisioning. Once the client
is provisioned, the user can change the mode from client's call settings menu. Select On to
force the Reverse Dial on all future calls. Select Off to turn off the Reverse Dial feature. Select
Auto to dynamically determine if a particular outgoing call should be reverse dialed.
If the Mobile to Fixed Reverse Dial Mode is set to Auto, reverse dial is automatically triggered
when the following conditions are met:
 A non-U.S.-based SIM is roaming. For example, if a user with a United Kingdom SIM card is
travelling outside the country.
 A non-U.S.-based SIM is not roaming and is without a country-specific access number
available. For example, if a user with a United Kingdom SIM is in the UK, but there is no local
UK access number.
3. Select Fixed to Mobile Reverse Dial to enable the Mobility Router (the “fixed” location in the
system) to notify a device using the ShoreTel Mobility Client (in the cellular network) of an
incoming call through cellular packet data service. The Client calls the Mobility Router’s Reverse
Dial Access Number to pick up the call. In this case, the original call, which would have been
dialed from Fixed network (Mobility Router) to the Mobile device (Client), is now being dialed from
the Mobile device (Client) to the Fixed network (Mobility Router).
a. If Fixed to Mobile Reverse Dial, select a Fallback Option in the event the Fixed to Mobile
Reverse Dial call does not connect in time:
 Forward Dial - the Mobility Router tries to connect the call by directly calling the ShoreTel
Mobility Client cellular number. If this Fallback Option is selected but the call does not connect,
the Mobility Router connects the remote party to the user’s enterprise voice mail.
 Voice Mail - the Mobility Router connects the remote party to the user's enterprise voice mail.
4. Select one of the following to specify how outgoing cellular calls are routed:
a. Route all outgoing calls through the enterprise—Select to route all outgoing cellular calls
through the enterprise. By default, this option is selected.
b. Route all outgoing calls directly over cellular—Select to route all outgoing cellular calls
directly over the cellular network (not routed through the enterprise).
c. Route all outgoing calls directly over cellular except—Select to route certain cellular calls
through the enterprise. If you select this option, the following options are available:
 From nearby home or office location—Select to route calls made when close to a home
location or an enterprise Wi-Fi network through the enterprise. Clear this option to route these
calls directly through the cellular network. By default, this option is selected.
Note
Changing the Initial Call Setting after provisioning does not change the client running the
configuration.