Specifications

Managing Groups Configuring User Options

ShoreTel Mobility Router Administration Guide 183

Presence/IM

Enable or disable Presence on the user devices in this group. By default, Presence/IM is disabled. If

Presence is enabled, options pop up to control whether Presence/IM is available when the device is

roaming:

1. UC Server Name—Select the name of the server from the drop down menu. The names displayed

here are configured under Configuration > UC > Server. Refer to “Managing Unified

Communications (Presence)” on page 222.

2. UC Domain Name—Enter the Domain Name to which the users of this group belong. The default

Domain Name is displayed on the Configuration > UC > Server page. Refer to “Managing Unified

Communications (Presence)” on page 222

a. Cellular Data—Select to allow Presence/IM information to utilize the cellular data networks.

b. Cellular Data Roaming—Select to allow Presence/IM information to utilize the cellular data

networks when the mobile device is roaming.

Enterprise Cellular Call Routing

To configure Enterprise Cellular Call Routing, specify how direct cellular calls are routed.

1. To forward all incoming direct cellular calls (calls to the cellular number of the mobile device)

through the enterprise, select the Forward all direct incoming cellular calls through the

enterprise check box. If you select this option, users’ mobile device costs might increase. By

default, this option is not selected.

2. Select Mobile to Fixed Reverse Dial to enable Mobile to Fixed Reverse Dial for the users in this

group. This enables a client from a cellular network to request the ShoreTel Mobility Router (the

“fixed” location in the system) place an outgoing call on the client’s behalf, either through cellular

data service or through a call on the Reverse Dial Access Number. When the Mobility Router

receives Mobile to Fixed Reverse Dial request, it first calls the client's cell number to establish a

voice path to the client, then calls the remote party to connect with the client. In this case, the

original call, which would have been dialed from Mobile device (Client) to the Fixed network

(Mobility Router), is now being dialed from the Fixed network (Mobility Router) to the Mobile device

(Client).

Note

Some mobile devices, such as Apple iOS devices, cannot detect when the device is roaming.

Enabling/Disabling Cellular Data Roaming will not be recognized by these devices. Instead, the

administrator may need to set those users into a special Group with the desired settings for those

devices.

Note

Forward all direct incoming cellular calls through the enterprise is supported on Nokia client only.