Specifications

Managing Calling Rules Modifying a Calling Rule
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 On the Road—Calling rule applies when the user is out of range of the office or home
network.
To have the calling rule apply to all locations, clear the Location Aware Policy check box. By
default, the Location Aware Policy check box is not selected.
4. In the Action list, select one of the following actions that is taken if an incoming call matches the
criteria of this calling rule:
 Do not ring any device—Incoming calls are routed to the user’s enterprise desk phone, if
available. If the enterprise desk phone is not available, calls are immediately directed to the
user’s enterprise voice mail.
 Forward to Voicemail—Calls are immediately directed to the user’s enterprise voice mail.
 Ring all devices—Ring all appropriately configured devices.
5. To save your changes, click Apply.
Modifying a Calling Rule
After creating calling rules, you can modify them to change the criteria you previously defined. You can
also modify calling rules that users created.
To modify a calling rule:
1. Select Configuration > Policies > Calling Rules. The Calling Rules page displays.
2. Select the calling rule to be modified.
3. Click Modify.
4. Make changes to the calling rule as appropriate.
5. You cannot change the name of the calling rule. For information about changing the properties of a
calling rule, see “Creating a Calling Rule” on page 171.
6. To save your changes, click Apply.
Note
o take location into account for the calling rule, you or the user must create a home location. For more
information, see “Managing Home Locations” on page 206.
Note
Refer to the ShoreTel Mobility User Portal to specify a device to ring using the Ring Specified Device
option. Contact your IT department for more information about accessing the ShoreTel Mobility User
Portal.