Specifications

Configuring Voice Settings Adding Access Numbers
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ShoreTel Mobility Router Administration Guide 155
some CDMA mobile devices. For users with these devices, add a separate cellular access
number without the plus sign (+) and assign this number to a group that contains only users
with CDMA mobile devices. Include the local country code and local area code in the cellular
access number. The ShoreTel Mobility Client application uses this phone number to access
the Mobility Router from the cellular network. This number can be used for such services as
originating call from the cellular network or configuring various call features. This number must
be a valid PSTN number and match the route pattern of the SIP trunk configured on the IP-
PBX.
 Reverse Dial Number— used in the following cases:
 The ShoreTel Mobility Client calls this number to trigger Mobile to Fixed Reverse Dial
when there is no packet data (cellular data) available for the client.
 The ShoreTel Mobility Router uses this number as caller ID on a Mobile to Fixed Reverse
Call or Reverse Wi-Fi to Cellular handover call, and the ShoreTel Mobility Client users the
Caller ID to differentiate a Reverse call from other calls.
 The ShoreTel Mobility Client calls this number to establish a Fixed to Mobile Reverse Dial
Call.
 Handover Number—Phone number that the Mobility Router calls to hand over active VoIP calls to
the cellular network.
ShoreTel recommends that the cellular handover number be a different phone number than the
cellular access number so that access call requests can be unambiguously distinguished from
handover requests. If you have a limited number of available Direct Inward Dialing (DID) numbers,
you can specify the same phone number for the cellular access number and cellular handover
number.
The phone number cannot contain spaces, hyphens (-), or parentheses [ () ]. In general, follow
these guidelines when specifying the cellular access number:
Use the international dialing format, which includes a plus sign (+) before the phone number. If this
format does not work for some CDMA mobile devices, add a separate cellular access number
without the plus sign and assign this number to a group that contains only users with CDMA
mobile devices. Include the local country code and local area code in the cellular access number.
Enterprise gateways and IP-PBXs need to be configured such that calls made to these numbers
are delivered to the Mobility Router.
4. Click Apply. The Country Specific Access Numbers area is enabled.
5. In the Country Specific Cellular Access Numbers area, click Add. Entries are only required in
this table if you have access numbers in multiple countries, where you want to route calls through
these numbers, when users are roaming. Using this feature minimizes costs. The information
entered in these fields take precedence over the fields in the previous screen. If these fields are
not filled in, the fields in the previous steps are the default:
 Country
 Access Number
 Reverse Dial Number