Specifications

Managing IP-PBX Integration Configuring PBX Options
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ShoreTel Mobility Router Administration Guide 149
call transfers the call to the desk phone, the other members of the conference call can hear
the desk phone ringing until the user answers the desk phone if a blind transfer is used. This is
Blind Transfer.
 To prevent conference call members from hearing the desk phone ringing if a ShoreTel
Mobility user transfers the call to the desk phone, the Mobility Router select Consultation
Transfer. We recommend keeping this default value, unless your PBX does not support
consultation transfers. See your PBX documentation for information about transfer support.
6. In the Voice Mail redirection area, select one of the following:
 Busy Redirection - PBX routes the call to voice mail on busy response. Selecting this option
is recommended if the PBX forwards the call to voice mail after receiving a SIP “486”
response.
 Server - Microsoft Exchange
®
server information for retrieving voice mail. Enter the hostname
IP address, port number and transport protocol.
 Pilot Number - the number used to forward to voice mail. Select this option to enter the
number in the field. DTMF sequence includes three parts: pre-digits; voice mail ID; post-digits.
If the voice mail server requires DTMF sequence to identify the voice mailbox, select the
following.
 Pre-Digits field- Enter the pre-digit of the sequence. Valid characters are 0-9, A-D, “*”, “,”
and “#”. Use the “,” to add a one second delay in the sequence.
 Voicemail Box Number - Select the appropriate voice mail ID used in your system from the
dropdown menu. The dropdown menu displays:
None — Only pre-digit and post-digit numbers are used.
Additional Number — The User’s additionally configured number is used between the pre-digit
and post-digit numbers. Refer to Configuring Additional Devices on page 201 for more
information.
Enterprise Extension — The User’s enterprise extension is used.
Enterprise Full Number — The User’s enterprise full number is used.
 Post-Digits fields - Enter the pre-digit of the sequence. Valid characters are 0-9, A-D, “*”,
“,” and “#”. Use the “,” to add a one second delay in the sequence. And example of DTMF
sequence: “,8027#2”, where “,” is the pre-digit, “8027” is the Enterprise Extension used as
the voice mail ID, and “#2” is the post-digit.
 Explicit MWI Subscription Required - Check this box if your PBX requires an explicit
subscription for receiving a message waiting indicator.
7. In the No Answer Ring Duration (Trunk side only) field, enter the length of time that ringing
occurs before ringing discontinues. The default is 24 seconds. The range is 5-180 seconds.
8. Enter the number of seconds in the Forced Ringback Start Timer field to control the maximum
time the Mobility Router waits for a SIP Ringing message from the Called party before sending the
SIP Ringing message to the Calling Party. The default value is 8 seconds.