Specifications

Managing IP-PBX Integration Configuring PBX Options
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ShoreTel Mobility Router Administration Guide 148
Call Transfer—enables call transfer features, including PBX call transfer, local call transfer,
and consultation and blind transfer options when transferring to a deskphone.
Default Enterprise Cellular Call Indicator— selects the option to Prepend Digits to Caller ID,
Map Used to Unused Area Codes in North America, Use Numbering Plan Enterprise Full
Number Pattern, or None.
Voice Mail—configures voice mail routing.
No Answer Ring Duration (Trunk side only)—configures the length of time that ringing
occurs before ringing discontinues.
Forced Ringback Start Timer—configures the time the ShoreTel Mobility Router waits for a
receive SIP Ringing message from the Called party before sending the SIP Ringing message
to the Calling Party.
SIP Session Timer—Configures the session interval for a SIP session. It is placed only in
‘invite’ or ‘update’ requests, as well as in any 2xx response to an ‘invite’ or ‘update’.
To configure PBX options:
1. If the IP-PBX configuration page is not active, select Configuration > Voice > IP-PBXs. Select the
IP-PBX you want to change, and click Modify.
2. Click the Options tab.
3. In the SIP User ID (Line Side) or Caller ID Preferences (Trunk side) area, select one of the
following:
Enterprise Extension — the abbreviated number assigned to the user within the enterprise.
The User ID matches the ID on the corporate Active Directory or LDAP server.
User ID — the LDAP or local User ID.
4. In the Call Forwarding area, select one of the following:
PBX-based Call Forwarding - check this field to forward the call to a new number. This
function is recommended if PBX supports SIP “302” response. This is the default.
Local Call Forwarding - select this option to allow the Mobility Router (not the PBX) to
forwarding the call.
5. In the Call Transfer area, select Use PBX Transfer Feature to enable SIP referral. Otherwise
select Local Transfer.
When ShoreTel Mobility users are members of a conference call on their mobile devices, they
have the option to transfer the call to their desk phones. (Note that a ShoreTel Mobility user
who originates a conference call cannot transfer to desk.) When a member of the conference
WARNING!
For ShoreTel IP-PBX releases 11.x and older, confirm that Call Forwarding > Local Call Forwarding
is enabled/selected; Local Call Forwarding may not be the default in these releases.