User`s guide

Version 5.0 RoamAnywhere User’s Guide B-III
Using Visual Voice Mail
In addition, use this option to Call Back the originating number or to Delete a voice mail
from the list of messages.
NOTE Select the extension or your personal phone number in the icon bar to toggle between
enterprise voice mail and personal voice mail. When in Business Dial mode, the corporate
voice mail system is accessed. When in Personal Dial mode, the native voice mail system is
accessed. Refer to “Using Personal Dial (Dual PersonaTM) Mode” on page 3-7 for more
information on Business Dial mode and Personal Dial mode.
The following steps presume ShoreTel Communicator is enabled.
To use visual voice mail:
1 From the main menu, select Voicemail.
2 Select/highlight a voice mail message from the list.
3 Select this message again (play button) to hear the voice mail.
To place a call to the originating number:
1 Select a voice mail message from the list.
2 Select Call Back.
NOTE If a caller ID does not display, Call Back is not available.
To delete a voice mail message:
1 Select a voice mail message from the list.
2 Select Delete.
NOTE Visual Voicemail is not available for the Extension Only user.