User`s guide

Version 6.0 ShoreTel Mobility User’s Guide 8-11
Changing the ShoreTel Mobility Client Settings
Customizing the Tab Bar
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7.8 Uploading Logs to the ShoreTel Mobility
Router
Your mobile device can collect logs while making and receiving calls. If a problem occurs, you
can upload the logs, along with a short description of the problem, to the Mobility Router for
evaluation.
NOTE A Wi-Fi or cell-data connection is required for this feature.
NOTE You can also email logs to ShoreTel Customer Support.
7.8.1 Uploading Logs
1 From the ShoreTel Mobility Client, select Menu > Settings > Troubleshooting.
2 Enable Logging is enabled by default. Select or deselect the appropriate options, then select
Upload log.
3 Optionally, enter a brief description of the nature of the error in the Subject field. Select
OK.
4 The log is uploaded. Select OK to clear the log.
7.9 Customizing the Tab Bar
Use the Configure menu to customize which operations are visible on the ShoreTel Mobility
Client menu bar, which is located on the bottom of the device.
1 Tou ch th e Settings icon.
2 Tou ch Presence/IM.
3 Tou ch Customize Tab Bar. Drag/Drop to reorder the tabs as displayed on the Mobility
Client.