User`s guide

Version 6.0 ShoreTel Mobility User’s Guide 8-7

Changing the ShoreTel Mobility Client Settings

Changing Call Settings

7.4 Changing Call Settings

Perform the following tasks when changing the application call settings:

 Specify Do Not Disturb (DND)—Have your desk phone ring and mobile device not ring for

all incoming calls.

 Specify Forward Calls to VM—Forward all calls to voice mail or a specified phone

number.

 Specify Forward Calls to Number/Call Forward Number—When enabled, calls to this

device are automatically transferred to the specified number.

 Specify Transfer to Desk Number—Define the enterprise phone number that is used when

you transfer calls to your desk phone. By default, the extension of your enterprise phone

number is used when transferring an active call from your mobile device to your desk phone.

Complete the following steps to access Call Settings:

Select Menu > Settings > Call Settings:

 Do Not Disturb—Select the length of time for DND to be active. To revert to allowing

incoming calls to ring the device, select Off.

 On—Enabled. Your desk phone rings for all incoming calls and the mobile device does

not ring.

 Off—Disabled. Your mobile device rings.

 Forward call to VM—Select to indicate all incoming calls are immediately forwarded to

voice mail. Incoming calls to your enterprise phone number do not ring on your desk phone

or mobile device.

 Forward call to Number/Call Forward Number— Enable Forward Call to Number,

then select Call Forward Number to enter the phone number. Select OK.

 Transfer to Desk Number—By default, the extension of your enterprise phone number is

used when transferring an active call from your mobile device to your desk phone. Select

this option to enter a different desk phone number. Select OK.

If the telephony system for your enterprise uses a phone number other than your extension to

transfer active calls to your desk phone, you can specify that number. If you need more

information about which number your PBX uses to transfer calls, contact your system

administrator.