User`s guide

Searching the Corporate Directory
Searching the Corporate Directory
6
6-2 ShoreTel Mobility User’s Guide Version 6.0
6.1 Using the Corporate Directory outside of the
Enterprise
You can use the following networks to search the corporate directory when outside of the office:
Cellular data network
Use the data network of your cellular service provider to access the corporate directory. The
network depends on your service provider and the networks your mobile device supports. If
you search the corporate directory using a cellular data network, you may incur data charges
as described in your service plan. For information about your mobile device and cellular
service plan, contact your cellular service provider or your system administrator.
Wi-Fi network outside of the enterprise
If you can establish a connection to a Wi-Fi network with your mobile device, you can
search the corporate directory.
For information about how to set up your mobile device to access Secure Enterprise Services, see
“Secure Remote Access” on page 5-1.
6.2 Searching the Corporate Directory
If your mobile device is connected to the enterprise Wi-Fi network, you can search the corporate
directory just like you can using your desk phone. If you have access to Secure Enterprise
Services, you can also search the corporate directory using a remote Wi-Fi or cellular data
network.
Complete the following steps to search the corporate directory:
1 Select Directory.
2 Enter a string of letters or numbers that you want to search for in the corporate directory,
then select the magnifying glass to perform the search.
NOTE Depending on the server configuration, if a search matches a large number of records
in the directory, not all records may be shown. If any names in the directory match the string
that you typed, those names appear. For example, entering “joe” displays all users with first
name or last name that start with this string.
6.2.1 Viewing Directory Search User Information
If your directory search provides a match, any associated information that a user has chosen to
present in the corporate directory will display (for example, home number or personal cell
number).
Complete the following steps to view details about a Directory Search match:
1 From the list of Directory Search matches, navigate to the person for which you want more
information.
2 Press and hold the contact name to display a popup of details.