User`s guide

Version 6.0 ShoreTel Mobility User’s Guide 5-3
Secure Remote Access
Verifying that Secure Enterprise Services Are Enabled
5
5.2 Verifying that Secure Remote Voice Is
Enabled
After adding the remote Wi-Fi network as a preferred connection in the application, the mobile
device automatically connects to the Wi-Fi network and gets registered with your organization's
IP-PBX system.
If the Secure Remote Voice icon is present, the mobile device is registered, which indicates that
VoIP is available. The icon’s presence does not guarantee that all calls are made or received using
the Wi-Fi network. By default, the ShoreTel Mobility solution determines whether to route a call
using VoIP based on the signal strength of the Wi-Fi network, even if VoIP is available.
5.3 Verifying that Secure Enterprise Services Are
Enabled
After adding the remote Wi-Fi access point as a preferred connection in the application, the
mobile device automatically connects to the Wi-Fi network and attempts to register for Secure
Enterprise Services. In the main application screen, verify that the Secure Enterprise Services
icon, shown below, is present.
When the Secure Enterprise Services icon is present, you can securely access enterprise services
such as directory search and the enterprise voice mail indicator.
Secure Remote Voice
Secure Enterprise Services