User`s guide

Secure Remote Access
Before You Begin
5
5-2 ShoreTel Mobility User’s Guide Version 6.0
5.1 Before You Begin
Perform the following to use Secure Remote Voice and Secure Enterprise Services:
 Create a Wi-Fi access point on your mobile device for a non-enterprise Wi-Fi network. Refer
to “Connecting to a Wi-Fi Network” on page 1-4 for details.
 Enable data access over Mobile network on the device.
 Configure and connect to a non-enterprise Wi-Fi network using your mobile device. This is
optional if using cellular data.
 Configure preferred network settings. Refer to “Changing Network Settings” on page 7-3 for
details.
 Add the non-enterprise Wi-Fi network as a preferred connection in the application. Optional
if using cellular data.
 Verify that Secure Remote Voice and Secure Enterprise Services are accessible with your
Mobility user account. Refer to “Verifying that Secure Remote Voice Is Enabled” on
page 5-3 and “Verifying that Secure Enterprise Services Are Enabled” on page 5-3.
If you are using a Wi-Fi from a hotspot or similar network, you might need to access a public
Web page after creating a Wi-Fi access point on your mobile device so that you can enable access
to the Internet. After you have established Internet connectivity, you can then add the access
point as a preferred connection in the application.
NOTE Before you prepare to use Secure Remote Voice or access Secure Enterprise
Services, verify that your Mobility user account is configured to use these features. If you are
not sure whether you are authorized to use these features, contact your system administrator.