User`s guide

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Version 6.0 ShoreTel Mobility User’s Guide 5-1
5 Secure Remote Access
Secure remote access allows you to use the following features:
 If the ShoreTel Mobility is licensed for Secure Remote Voice, you can use this feature to
securely place and receive calls using a Wi-Fi or VoIP over cellular data network outside of
the enterprise. Secure Remote Voice uses Secure Sockets Layer (SSL) to ensure that your
calls are secure. You can use Secure Remote Voice from home or any location with data
connection and have access to enterprise and desk-phone features, just as you do when you
are in the enterprise.
 Secure Enterprise Services, such as directory query can be accessed from any Wi-Fi or
cellular data network, also outside your enterprise.
Depending on how your system administrator configured your account, you might have access to
Secure Remote Voice or Secure Enterprise Services. Contact your system administrator if you are
not sure whether you have secure remote access enabled on your account.
This chapter contains the following sections:
 “Before You Begin” on page 5-2
 “Verifying that Secure Remote Voice Is Enabled” on page 5-3
 “Verifying that Secure Enterprise Services Are Enabled” on page 5-3