User`s guide

Presence and Instant Message
Calling a Buddy
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4-24 ShoreTel Mobility User’s Guide Version 6.0
4.17 Calling a Buddy
Use the Call feature to call a buddy’s cellular or enterprise device.
Complete the following steps to call a buddy:
1 From the ShoreTel Mobility, touch Buddies.
2 Select a buddy.
3 Select a configured Work, Home or Mobile number.
NOTE If a number is not configured, the option is not available. For example, if the buddy’s
home number is not configured, the option is not available.
4.17.1 Calling a Buddy While On Another Call
You can call a buddy when a call is in progress. The first call is placed on hold when the
second party is called. It is not necessary to manually place the first call on hold.
Complete the following steps to call a buddy when already on a call:
1 While on the primary call, select the Android Menu button.
2 Tou ch Add Call.
3 Select a number from Recent, or use the Keypad to enter a number. The call is placed on
hold.