User`s guide

Version 6.0 ShoreTel Mobility User’s Guide 3-13
Managing Calls
Transferring Calls
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3.8 Transferring Calls
While you are on an active call on your mobile device, you can transfer the call to a specified
phone number or another one of your devices.
By default, transferring a call to your desk phone transfers to your enterprise extension. For more
information, see “Changing Call Settings” on page 7-7.
NOTE For cell calls, Transfer is disabled if two calls are on-going.
NOTE For cell calls, on some CDMA devices, the Transfer feature may not function
properly.
1 During the active call, select Transfer. The call is put on hold.
2 Select To Other Device or To Contact.
A Select To Other Device to transfer this call to your desk phone.
IMPORTANT Depending upon your IP PBX, if you have more than one device, the call
rings all other devices. Any of these other devices may be answered, including the desk
phone. Contact your system administrator for details regarding your IP PBX
configuration.
B Select To Contact to transfer this call to a contact. Enter the contact’s number or select
Contacts and then the name of the contact from the list.
NOTE When transferring a call on the cellular network, the Android phone application
displays the cellular access number and the number called to receive the transfer. Touch the
Android Back key to return to the application.