User`s guide

Managing Calls
Switching Between Calls
3
3-12 ShoreTel Mobility User’s Guide Version 6.0
3.7 Switching Between Calls
If you have one active call and one call on hold, you can switch between the calls.
 To switch between calls, select the Swap.
If you have one active call and one call on hold and move out of range of the enterprise Wi-Fi
network, when the handoff from the wireless to cellular network occurs, the call that is on hold is
dropped.