User`s guide

Contents
1 Installing the ShoreTel Mobility Client Application .............................. 1-1
Before You Begin ........................................................................................ 1-3
Connecting to a Wi-Fi Network ...................................................................... 1-4
Downloading and Installing the ShoreTel Mobility Client ................................... 1-5
Provisioning the Device ................................................................................ 1-6
Reprovisioning After Initial Installation ........................................................... 1-7
Updating to the Latest ShoreTel Mobility Client ............................................... 1-8
Uninstalling the ShoreTel Mobility Client ......................................................... 1-9
2 Getting Started .................................................................................... 2-1
The Mobility Client Application User Interface .................................................. 2-2
Exiting Mobility Client .................................................................................. 2-7
3 Managing Calls .................................................................................... 3-1
Receiving Calls ........................................................................................... 3-2
Placing Calls ............................................................................................... 3-5
Using Personal Dial (Dual Persona
TM
) Mode .................................................... 3-7
Using Contacts and Recents to Place Calls from the ShoreTel Mobility Client ........ 3-9
Using the Speaker .................................................................................... 3-10
Muting a Call ............................................................................................ 3-11
Switching Between Calls ............................................................................ 3-12
Transferring Calls ...................................................................................... 3-13
Managing Conference Calls ......................................................................... 3-14
Changing the Network Used While on an Active Call ....................................... 3-15
Accessing Voice Mail .................................................................................. 3-17
Making Emergency Calls ............................................................................ 3-18
4 Presence and Instant Message ............................................................ 4-1
Presence Icons ........................................................................................... 4-2
Enabling Presence ....................................................................................... 4-4
Setting Presence Status ............................................................................... 4-5
Setting Location ......................................................................................... 4-6
Editing the Presence Message ....................................................................... 4-7
Adding and Deleting Buddies ........................................................................ 4-8
Setting a Buddy’s Access Level ..................................................................... 4-9
Viewing Buddy Details ............................................................................... 4-10
Sorting the Buddy List ............................................................................... 4-11
Creating Groups of Buddies ........................................................................ 4-12
Adding a Buddy to a Group ........................................................................ 4-13
Deleting a Group ...................................................................................... 4-14
Viewing Notifications ................................................................................. 4-15
Using Instant Message ............................................................................... 4-16
Logging In/Out ......................................................................................... 4-21