User`s guide

Version 6.0 ShoreTel Mobility User’s Guide 3-3
Managing Calls
Receiving Calls
3
3.1.1 Accepting or Declining a Call While on Another Call
While on a call, the screen and call waiting tone indicate that there is another incoming call.
To answer a call while on another call:
 Slide the green Answer bar. The first call is put on hold and the incoming call becomes the
active call.
For information about switching between calls see “Switching Between Calls” on page 3-12.
To decline a call while on another call:
 Slide the red decline bar.
IMPORTANT To reject incoming calls before the device rings, select the native Android
menu key then Enable DND. Once enabled, select a length of time for Do Not Disburb to be
active (Off, Always On, 15 Minutes, 30 minutes, 1 Hour, 2 Hours, 4 Hours). Select Disable
DND to revert to allowing incoming calls to ring the device.
For more information on Do Not Disturb and other call settings, refer to “Changing Call
Settings” on page 7-7.
Do Not Disturb enabled