Specifications

Dialing Plan
6 – 16 ShoreTel, Inc.
Once you have created the dialing plan and saved your dialing plan configurations, you
can return to the Edit Sites window in Director to verify that the changes have been
propagated throughout the system. By clicking on the name of the site, you will see an
Extension Prefix field. The field should be populated with the value entered in the
Extension Prefix Warning window, as shown in the window below:
Figure 6-11 Extension Prefix field now populated
Adding Users to the System
When the On-Net Dialing feature has been enabled and the extension prefix for a site
has been updated, the first new user added to the system may not receive the site's new
prefix. (This is due to cookies in the system populating the new user's extension with
old and outdated information.) However, after this first user has been added,
subsequent users will have their extensions automatically populated with the correct
site prefix.
Details:
• User numbers can vary in length from 3 to 5 digits. All user numbers in the system
must be the same length.