Specifications

Dialing Plan
6 – 8 ShoreTel, Inc.
Dialing from the ShoreWare Call Manager
When you dial an external number from the ShoreWare Call Manager application, the
number is converted into canonical format, prepended with an access code, and passed
first to the ShoreWare server and then to the ShoreGear voice switch.
• If a 7-digit number is dialed, the user’s site local area code is added to the dialed
number.
• The user’s Default Trunk Access Code, found in the ShoreTel Control Panel, is
added to the external number.
Figure 6-4 Dialing from the ShoreWare Call Manager
The Trunk Group Access Code setting in ShoreWare Director is used only to
determine the access code passed by the ShoreWare Call Manager to the ShoreWare
server. It does not dictate the actual trunk group that will be selected by default.
Figure 6-5 Trunk Group Access Code Setting (User Edit Page Detail)
Access code, “1”, and site local area code added.
Defines the ACCESS CODE used
when dialing from the Call Manager.