Specifications

Dialing Plan
6 – 6 ShoreTel, Inc.
To define 10-digit dialing:
Step 1 Open the Site edit page in ShoreWare Director.
Step 2 Click Edit next to the Additional Local Area Codes field.
The Additional Local Area Codes dialog box, shown in Figure 6-3,
appears.
Figure 6-3 Additional Local Area Codes Dialog Box
See the ShoreTel 6 Administration Guide for more information about the
Additional Local Area Codes field on the Site edit page.
Configuring Mixed Dialing in the Same Area
In locations where users are forced to dial 7 digits for some prefixes and 1+10 digits for
other prefixes in the same area, the ShoreTel 6.1 system supports permissive dialing—
that is, you can dial these numbers either as 7 digits or as 1+10 digits. It also supports
permissive dialing in locations with mixed 10-digit and 1+10 digit dialing in the same
area.
NOTE From a digit-manipulation (or outpulsing) point of view, the trunk group must
be configured properly, using Prefix Exceptions, since some service providers do
not support permissive dialing. See “Define Digit Manipulation” on page 6-9.
1+10 Digit Long-Distance Dialing
The ShoreTel 6.1 system supports long-distance dialing. When a user dials an access
code followed by “1,” the software collects 10 additional digits before stopping digit
collection.
International (01x) Dialing
The ShoreTel 6.1 system supports international dialing. If the user dials an access code
followed by “01x”, digit collection is terminated after a timeout. The timeout can be
bypassed by dialing pound (#).