Specifications

Dialing Plan
6 – 2 ShoreTel, Inc.
Define Digit Collection
When someone picks up a telephone in a ShoreTel 6.1 system and begins dialing a
telephone number, the voice switch software examines each digit in the number and
determines whether digit collection should continue or be terminated.
Configuring Internal Numbers
In a ShoreTel 6.1 system where users dial internal numbers without an access code, the
rules for digit collection are relatively straightforward.
Digit collection rules are configured through ShoreWare Director. To view the Dialing
Plan edit page, click Dialing Plan under System Parameters. Figure 6-1 shows the
Dialing Plan edit page.
Figure 6-1 Dialing Plan Edit Page
Planning Your Dialing Configuration
When setting up a dialing plan for internal numbers, you need to consider the
following:
• Choose an extension length. ShoreTel supports 3-, 4-, and 5-digit dialing for
internal numbers (4-digit dialing works for most enterprises). Use an extension
number scheme that conforms to your company’s size and the convenience of your
users.
• Map extension ranges. After choosing the extension length, you can allocate
blocks of numbers for use by extension, starting with the first number.
For example, if you want to reserve the range of numbers 3000-3999 for extension
assignment, you allocate the “3” number block for extensions.