Specifications

System Overview
2 – 18 ShoreTel, Inc.
Table 2-1 provides a summary of the ShoreTel 6.1 system capacity.
Table 2-1 ShoreTel 6.1 System Capacity
Component Capacity Notes
System
Sites 200 Exact number varies by configuration.
Switches 60/site
200/system
Exact number varies by configuration.
Route Points 300
Analog Ports 5,000 Exact number varies by configuration.
IP Phones 10,000 Exact number varies by configuration.
Simultaneous Calls 5,000 5,000 calling 5,000.
Busy Hour Call
Completion
50,000
Users
Users 10,000
– Port Based Users 5,000
– IP Phone Users 10,000
– Virtual Users 1,000
User Groups 250
Telephony Permissions 100
Call Permissions 100
Voice Mail Permissions 100
Trunks
Trunks 5,000
Trunk Groups 250
ShoreGear-120/24
– Simultaneous calls 120
– Busy hour call
completion
(Analog telephones)
1,440 1 call per minute x 60 minutes per hour x 24 ports.
– Busy hour call
completion (IP telephones)
7,200 1 call per minute x 60 minutes per hour x 120 IP phones.
ShoreGear-60/12
– Simultaneous calls 60
– Busy hour call
completion
(Analog telephones)
720 1 call per minute x 60 minutes per hour x 12 ports.
– Busy hour call
completion
(IP telephones)
3600 1 call per minute x 60 minutes per hour x 60 IP phones.
ShoreGear-40/8