Specifications

Index
I –
6 ShoreTel, Inc.
headsets for
agents
8-2
operators
8-2
supervisors
8-2
headsets, for workgroup agents and supervisors
8-2
heartbeat interval
15-2
heat dissipation
B-2
Hewlett-Packard fax machines
8-3
hexadecimal format, time offset
15-6
high voltage components
16-2
higher-density trunking
3-6
hold button, MOH
8-7
homologation, for international installations
A-1
hostname, HQ server
E-2
HTTP port 80
D-2
httpd.conf file
D-3
humidity, operating
16-9, B-2
Hunt Group
Applications
11-19
as a Call Forward Destination
11-19
busy state
11-18
common line monitoring
11-20
configurable hunting
11-18
distribution of calls to backup operators
11-
19
Hunt Groups
4-2, 11-18
hunt groups, call routing
4-7
Hypertext links
conventions
Preface-xv
I
ICMP flood attacks 9-23
IDSL, and WANs
9-14
illegal traffic
9-22
implementing cut-over
19-2
important safety instructions
16-2
importing Outlook contacts to Quick Dial
18-14
inbound and outbound services, consolidation
14-2
Input Power, ShoreGear voice switch
13-4
input voltage
B-2
Installation
Assembling the Team
1-2
Communication
1-2
Delegation
1-2
Resource planning
1-2
Schedule planning
1-2
installation
IP phones
15-2
ShoreGear-E1
16-5
ShoreGear-T1
16-5
installation procedure, desktop
18-2
Installation Readiness Review
1-6
installation wizard screens
17-15
installation, duration
18-14
installing
Microsoft Windows 2000 Server components
17-2
Installing Call Manager on Citrix or WTS
E-1
installing main ShoreWare server software
17-4
installing Microsoft Windows Server 2003 com-
ponents
17-2
installing ShoreGear voice switch
16-1
installing ShoreGear-40/8 voice switches
16-3
installing ShoreTel system
1-2
installing the distributed ShoreWare server soft-
ware
17-15
installing voice mail integration
18-12
InstallShield Wizard
18-5
InstallShield Wizard, preparing
17-4
Installtion
planning
1-2
instruction modules
20-1
instructor, asking questions
20-2
integrated voice mail
8-7
integrated voice network
14-1
integrating legacy voice mail with SMDI
14-11
integration plan
14-4
integration with data network
9-2
interactive tutorials
20-1
interactive web session
20-2
internal error, LED pattern
16-3
internal numbers, configuring
6-2
Internal Only call permissions
7-2
international
cadences
A-3
dialing plan considerations
A-4
feature limitations
A-3
impedances
A-3
telephones
A-3
tones
A-3
trunking
A-3
international (01x) dialing
6-6
international deployment
1-1
international deployment, supported features
A-2
International Long Distance call permission
7-2
international planning
A-1
Internet information server (IIS) default web site
10-6
Internet Information service
17-2
Internet Only mode, and Outlook 2000
18-15