Specifications

ShoreWare Clients on Citrix and Windows Terminal Servers
E – 2 ShoreTel, Inc.
Step 3 Go to the Windows Control Panel and open the Phone and Modem
Options>Advanced tab as shown in Figure E-1.
Figure E-1 Phone And Modem Options, Advanced tab
Step 4
Remove all ShoreTel providers.
Step 5 Copy the following file “TspInstall.exe” from the headquarters machine
(Program Files > Shoreline Communications > ShoreWare Server) to
the Citrix terminal server. We recommend copying the file to the
following location:
c:\program files\Shoreline Communications\ShoreWare Client\
Step 6 From the Citrix terminal server, launch the command prompt by
clicking on the Start bar and selecting Run and typing cmd.
Step 7 Navigate to the directory where the “TspInstall.exe” file was copied and
run the TSPinstall utility as shown in Figure E-2. Make sure you
substitute the correct hostname or IP address of the Headquarters
instance of ShoreWare Server. The syntax of the command is:
TSPinstall -i StServer <HQ servername>
Figure E-2 TSPInstall Command Line