Specifications

Planning and Installation Guide D – 1

PPENDIX

Enabling Internet Access to

ShoreTel Web Access

This appendix describes how to provide Internet access to ShoreTel’s Web Access client

using Apache Server as a reverse proxy.

Overview

ShoreTel recommends that you enable Internet access to ShoreTel Web Access by

deploying a reverse proxy based in the DMZ of your corporate firewall. You can use any

of the many reverse proxy products available to implement this solution.

This appendix provides information specific to Apache Server installed on a Microsoft

Windows 2000/2003 Server. Apache Server is an open source product and is widely

used today. Additional product details and information for the Apache Server can be

found on the Apache Web site.

WARNING Implementing a reverse proxy server incorrectly can compromise the

security of your corporate network. Before attempting to implement a

reverse proxy server, consult a network security expert with proxy and

firewall experience. Open proxy servers present vulnerabilities to both the

private corporate network and the public Internet.

Requirements

To complete the implementation described in this appendix you need:

• Windows 2000 Server or Windows Server 2003. Additional OS platforms are

supported.

• Apache Version 2.x or later