Specifications

Cut-Over
19 – 4 ShoreTel, Inc.
Cut-Over of Remaining Devices
Use the following checklist to test each new end-user device that is being installed.
Cut-Over Coverage
It is recommended that the cut-over team arrive on site before the beginning of the next
business day after cut-over, to answer questions from end-users as they begin to use the
ShoreTel 6.1 system.
Description Completed
Place an internal call from the new device.
Place an external call from the new device.
If applicable, place a DID call.
If the device is for a user with voice mail, leave a welcome message similar to the
following:
“This is <your_name> from <company_ name>. I would like to welcome you to your
new, revolutionary, IP-based communications system. You will find the following
materials on your desk...”
Leave a user guide on the user’s desk. This provides information about the ShoreTel 6.1
system’s commonly used features as well as general system information.