Specifications

Cut-Over
19 – 2 ShoreTel, Inc.
Cut-Over Requirements
As cut-over approaches, you should review and confirm your plan, assemble the cut-
over tools, and line up resources to support the cut-over.
Cut-Over Worksheet
The cut-over worksheet is used by the installer during the cut-over to move all end-
users from the old system to the new. It is extremely important that the cut-over
worksheet be prepared before the cut-over begins. You can use the cut-over worksheet
at the end of this chapter to document all new and existing connections. A soft copy of
this form is available in a planning and installation workbook from ShoreTel. Make
copies as necessary.
NOTE Use a pencil when preparing the cut-over worksheets, to allow for changes that
may occur during the cut-over.
New Trunks
New trunks should be installed before cut-over. This allows time for them to be
terminated, configured, and tested with the ShoreTel 6.1 system.
Cut-Over Coverage
There are two aspects to cut-over coverage:
• The team involved with planning the ShoreTel 6.1 system must be on site before,
during, and after cut-over.
• Appropriate coverage must be scheduled to monitor the newly installed ShoreTel
6.1 system for errors and last-minute configuration changes, and to help end-users
with any questions they might have. ShoreTel recommends that you have support
personnel on site before the first users arrive, to ensure that the system is
functional and that telephone calls are processed properly.
Cut-Over Implementation
Once planning is completed, it is time to bring the ShoreTel 6.1 system into service.
Use the checklists in this section to implement the cut-over, starting with the top-level
checklist below.
Description Completed
Complete the tasks listed on the basic cut-over checklist.
Cut-over and test all trunks.
Cut-over and test the remaining devices (telephone, fax machines, modems, and so on).
Confirm the cut-over coverage.