Specifications

Desktop Installation
Planning and Installation Guide 18 – 15
Step 4
Click More Options to select which Outlook contacts to import. The
MAPI Import Options dialog box appears.
Step 5 Click Enable Disk Caching if you want Outlook contacts to be
available without delay when Call Manager starts. When you have
enabled disk caching, you can set when Call Manager imports contacts.
If disk caching is not enabled, Call Manager imports contacts every
time it starts.
Step 6 Click the Import Configurator tab.
Step 7 Click the locations where you want Call Manager to search for contact
information.
To select individual folders, click Details and check the folders you
want searched for contact information.
Step 8 Click OK.
Step 9 If you want to import contacts now, return to the Disk Cache Options
tab and click Read Contacts Now.
NOTE If you do not click this button, the Outlook contacts will be
imported the next time you start Call Manager.
It will take some time for the ShoreWare Personal Call Manager to load
your Microsoft Outlook Contacts. Your Outlook Contacts will not be
available until loading has been completed.
Selecting “Corporate or Workgroup” Mode for Outlook
2000
In order for the components for integrated voice messaging to be installed into
Microsoft Outlook, the Outlook application must be fully installed and the user’s
profile must be configured. This ensures that the extensions for voice mail are installed
and that the correct permissions are used for accessing messages.
NOTE ShoreTel recommends that the user’s profile be configured for his or her email
service before the voice mail service is installed.
Microsoft Outlook 2000 supports either “Internet Only” mode or “Corporate or
Workgroup” mode. “Internet Only” mode is limited to receiving messages from
Internet mail servers, whereas “Corporate or Workgroup” mode provides MAPI
support for accessing different types of messaging platforms, such as Microsoft
Exchange.
If email configuration includes access to a mail account on a Microsoft Exchange
Server, the computer is already configured for “Corporate or Workgroup” mode;
otherwise, the computer might not be configured in this mode. To determine the
current configuration, pull down the Tools menu and see if the Services menu option
is available. If it is not, the Microsoft Outlook installation is not configured for
“Corporate or Workgroup” mode.