Specifications

Desktop Installation
18 – 12 ShoreTel, Inc.
Step 6 Select the device used for recording from the Recording drop-down list.
Step 7 Select the device used for playback from the Playback drop-down list.
Step 8 Click Use only configured devices if you do not want SoftPhone to use
any Windows preferred audio devices.
Step 9 Select the device type.
Step 10 Click OK.
Installing Outlook Integration
You can integrate Outlook to Call Manager in three areas: voice mail, call handling, and
memorized phone number management. You can install these integrated components
from the Outlook tab of the ShoreTel System dialog box.
Installing Voice Mail Integration
After you have installed voice mail integration, you have the option to:
• Use Outlook as the default voice mail client
• Attach voice mail to messages when moved
• Delete voice mail from messages when moved
Attach Voice Mail to Message when Moved
Check this option for your voice mail message to be saved in your Outlook folders for
archival purposes. If you move a message to an Outlook folder when this option is in
effect (and the Delete Voice Mail from Message when Moved option, described below, is
not selected), a copy of the message is still stored on the voice mail server. If you delete
the message in the voice mail interface, the Outlook copy is still available.
If you move a message without this option in effect and delete the message in the voice
mail interface, the message information is still in Outlook, but the message itself is
unavailable.
Delete Voice Mail from Message when Moved
Check this option to delete your voice mail messages from the ShoreTel System if you
move a voice mail message to an Outlook folder. This is used to store messages in
Outlook and free your voice mailbox for more messages.
To install voice mail integration:
Step 1 In the Call Manager tool bar, click the ShoreTel icon. A shortcut menu
appears.
Step 2 Click Configure ShoreTel System. The ShoreTel System dialog box
appears.