Specifications

Planning and Installation Guide 18 – 1
C HAPTER 18
Desktop Installation
This chapter covers the procedure for installing the ShoreWare Call Manager
application on a desktop computer. You can install this application or have users
perform the installation (in which case the server can notify them with information on
their extensions and how to install the Call Manager).
Checklist
Review the following Call Manager installation topics before proceeding to the next
chapter:
See Chapter 12, “Desktop Requirements,” for all hardware and software requirements
for the ShoreWare Call Manager application.
Recommendations
The following recommendations will assist you in installing the ShoreWare Call
Manager application on your desktop computer.
Task Description See
❑ Recommendations
page 18-1
❑ Notifying Users via Email
page 18-2
❑ Installation Procedure
page 18-2
❑ Configuring SoftPhone
page 18-9
❑ Installing Outlook Integration
page 18-12
❑ Selecting “Corporate or Workgroup” Mode for Outlook 2000
page 18-15
❑ Upgrade Procedures
page 18-17
❑ Other Considerations
page 18-19