Specifications

Legacy Integration
Planning and Installation Guide 14 – 23
Step 7
The Number of Digits field, which has a range of 2-32, is optional.
NOTE This value determines how many digits the ShoreTel system will
send in SMDI extension fields. This value needs to be set to the value
the voice mail system expects. The most common values are either 7 or
10. If the system extension length is less than the number of SMDI
digits, then the extension number will be padded. For example, if the
ShoreTel system needs to send extension 456 and the number of SMDI
digits is set to 7, extension 0000456 will be sent. If no padding is
desired the number of digits should be set to 2. In the above example
with the number of SMDI digits set to 2 only 456 will be sent.
Step 8 The translation table is optional and can be left as is for now. We will be
returning to the related topic of digit translation tables later.
Step 9 Click the Save button to store your changes.
Creating a User Group
After setting up the ShoreTel voice mail server for SMDI, the next step is to add users to
the system. You will create a user group, and in this user group you will specify that all
members will use ShoreTel Voice Mail. Once this is done, then you will modify user
profiles at the individual level. For now, we will talk about creating the user group.
To create a user group for users on the legacy PBX system, follow the procedure below:
Step 1 With ShoreWare Director still open, click on the Users link to expand
the list.
a Click on the User Groups link.
b Click on the Add New link to display the User Groups window.