Specifications

Legacy Integration
14 – 20 ShoreTel, Inc.
Figure 14-6 Creating a trunk group
Step 7
Enter a voice mail extension in the Inbound Destination field to direct
inbound calls to the ShoreTel Auto Attendant system.
Step 8 Click the Save button to store your changes.
Creating Trunks
After creating the trunk group, the next step is to create one or more trunk lines
representing each data connection between the ShoreTel switch and the legacy PBX.
The lines between the PBX and ShoreTel voice mail must be trunk lines with ShoreTel
being the trunk side and the PBX being the extension side, (i.e. calls leaving the PBX
for the voice mail system will leave on extensions). The PBX-to-voice mail connection
might also be a T1 trunk that uses a channel bank to provide extensions to the legacy
PBX.
To create a trunk line, follow the procedure below:
Step 1 With ShoreWare Director still open, click on the Trunks link to expand
the list.
Step 2 Click on the Individual Trunks link.
Step 3 Select the trunk line site (i.e. Headquarters or Remote) from the drop-
down menu, and use the drop-down menu to find and select the name
of the trunk group you just created.
Step 4 Click the Go link to display the Edit Trunk window, similar to the one
shown below.