Specifications

Legacy Integration
14 – 8 ShoreTel, Inc.
Additional details
A group of analog trunks from the ShoreTel system is used to access the legacy voice
mail system (the ShoreTel system is on the extension side of the trunks). The ShoreTel
voice mail application manages the group of outgoing extensions. The ShoreTel server
provides digit translations if the legacy voice mail and ShoreTel system have different
extension lengths.
Figure 14-1 shows the ShoreTel system providing PBX services and the legacy
equipment providing voice mail services.
Figure 14-1 External Voice Mail with ShoreTel as PBX